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Have questions about our travel packages? Want to plan your dream Himalayan adventure? Our travel experts are here to help.
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Frequently Asked Questions
Booking a trip with us is easy! Browse our packages, select the one that interests you, and click on the 'Book Now' button. Fill out the booking form with your details, and our team will get back to you within 24 hours to confirm your reservation and provide payment instructions.
We accept various payment methods including credit/debit cards, bank transfers, and digital payment platforms. For international clients, we also accept PayPal. A 20% deposit is required to confirm your booking, with the balance due 30 days before your trip start date.
Absolutely! We specialize in creating custom itineraries tailored to your preferences, time constraints, and budget. Simply fill out our contact form with your requirements, and our travel experts will design a personalized journey just for you.
Our standard cancellation policy offers a full refund (minus processing fees) for cancellations made 30 days or more before the trip. Cancellations made 15-29 days before receive a 50% refund, while those made less than 15 days before are non-refundable. We recommend purchasing travel insurance for unexpected situations.
Yes, some regions like North Sikkim, certain parts of Arunachal Pradesh, and Bhutan require special permits. When you book with us, we handle all permit arrangements for you as part of our service, ensuring a hassle-free experience.
Packing requirements vary by season and destination. Generally, we recommend layered clothing, good trekking shoes, sunscreen, sunglasses, a hat, and personal medications. Upon booking, we'll provide a detailed packing list specific to your itinerary and the season of travel.